Pricing

Self-hosted Pricing

Choose the self-hosted plan that fits your setup.

Secure checkout by Stripe
License available immediately after payment
14-day money-back guarantee

Not sure which one you need? Compare what each one does

MSP / provider access

Managing Pulse across client workspaces?

Standard self-hosted plans cover one Pulse environment. Pulse MSP gives providers a single Pulse Account to run many clients, with an isolated Pulse runtime per client: separate dashboards, alerts, webhooks, users, audit history, and reports. Provider-hosted by default; Pulse-hosted by request.

Two client workspaces are free for 60 days, with nothing to request, so you can run it for real clients before you buy.

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Set up personally

MSP Starter

$149/mo or $1,490/yr

Up to 5 client workspaces, provider-hosted. About $30 per client per month, with unlimited monitored systems inside each workspace.

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Set up personally

MSP Growth / Scale

Growth $249/mo or $2,490/yr Scale $399/mo or $3,990/yr

For 15+ client workspaces: Growth covers up to 15, Scale up to 40. Larger fleets, white-label, or Pulse-hosted rollouts are sized individually.

Request Growth or Scale
FAQ

Pricing and billing questions

What's the difference between Community and Pro? +
Community watches your infrastructure locally and includes Patrol findings with your own LLM key, with 7-day history. Pro puts Patrol to work. It investigates issues, applies safe fixes in the mode you choose (Ask first, Safe auto-fix, or Autopilot), and verifies the result, with 90-day history. Pro also includes RBAC, audit logging, reporting, and agent profiles for teams.
What does one plan cover, and how do seats and support work? +
What's the refund policy? +
14-day money-back guarantee, no questions asked. If it's not for you, we'll refund you immediately. MSP plans get 30 days, because a provider deployment takes longer to stand up and evaluate.
Do Pro or Business charge by server? +
No. Self-hosted plans do not charge by monitoring volume. Core monitoring includes unlimited systems and their VMs, containers, pods, disks, and backup jobs. Each Pro or Business subscription covers one customer-owned environment, with three activation slots for the primary deployment, migration, and recovery. Those slots cannot be shared across unrelated customers.
Can an IT provider manage customer-owned Pulse installations? +

Yes. Community is MIT-licensed. You may install it independently for each customer and charge for administration and support without an MSP license.

Each customer may also own a separate Pro subscription for their independent installation. An IT contractor or MSP may install, configure, monitor, and maintain it without changing license ownership or requiring an MSP agreement.

Choose MSP for a provider-owned entitlement across client workspaces, central management, and one commercial relationship. One standard subscription must not be pooled, resold, or shared across unrelated customers.

Can I change or cancel a Pro subscription myself? +
Yes. The Manage Pulse page shows an exact quote before changing billing cycle. Monthly to annual changes apply after Stripe confirms the prorated payment. Annual to monthly changes take effect at renewal. You can cancel or restore renewal and reverse a scheduled change before it takes effect. Canceling keeps paid features through the paid-through date, followed by a seven-day recovery-only window. Payment failures use a separate seven-day functional grace period.
What happens to my existing Pulse license or subscription? +
Existing Pulse Pro and legacy Pro+ holders keep their paid runtime access. Pro+ is now continuity-only rather than a public checkout tier, but it keeps the Pro feature set. Existing recurring subscribers keep their current recurring price while the subscription stays active. Child resources remain included underneath monitored systems, and lifetime licenses remain honored permanently.
Buying for a business? +
Stripe Checkout includes its own business purchase option for supported tax IDs and legal business names. If you have already purchased and need corrected invoice details, email [email protected].
Didn't receive your license email? +
If your order completed but you cannot find the license email, use the license retrieval page. Enter the email address used at checkout and I will send a verification code so you can reveal your current license key immediately. Also check spam or junk for messages from [email protected].